All shipments must be inspected carefully upon receipt, verifying correct pattern, color, design, and yardage BEFORE GOODS ARE CUT. Merchandise will not be accepted for credit once goods have been cut into, fabricated, or upholstered.

Return authorization requests must be made in writing and must include the Cortex Fabrics invoice number, date of invoice, and reason for the return. All requests for return and credit must be made within 30 days of the invoice date. A 25% restocking fee will be applied to all stock merchandise, unless otherwise authorized by management. Buyer is responsible for freight charges back to our warehouse.

Since color variations often cannot be avoided from one dye lot to another, we will not issue a credit for dye lot variations. If an exact match is required, please request a reserve and cutting of current stock for approval before shipping.

Cortex Fabrics cannot be responsible for damages to the fabric that occur in transit, storage, and/or delivery. All shipments are F.O.B. Warehouse.

Purchase Orders must provide ALL information, including Cortex Fabrics pattern name or number, color, all shipping instructions, and sidemarks.

Claims for labor charges will not be allowed under any circumstances.

Merchandise will not be accepted for credit after a finish has been applied, i.e., flameproofing, soil/stain, water repellent, etc. We will not be responsible for any processes to which our products may have been subjected after leaving our warehouse. We will only warranty our products as specified. We recommend a test sample to be treated prior to treating your entire order.

Special orders and custom orders will not be accepted for credit and/or return.

Products returned for credit must be shipped back to our warehouse at 24 Federal Plaza, Bloomfield, NJ 07003. All rolls must be in the original packaging, with original bale markings securely affixed.